★[Startup Phase] Seeking Software Engineers (Customer Domain) to Build Reliability Based on Customer Issues <AI Era CRE>English summary from Japanese

Must-haves

• 4+ years of experience in web application or API development/operation and modeling.
• Experience proactively identifying product issues and leading cross-functional efforts to resolve them.
• Native-like fluency in Japanese (communication).

Nice-to-haves

• Experience in customer support or sales, solving technical problems through customer interaction.
• Application development experience in AWS using Go or TypeScript.
• Experience integrating AI to automate customer tasks or improve development processes.
• Experience with inquiry SaaS (Intercom/Zendesk) and help center system integration.

Tech stack

Work style

Remote or Tokyo office (hybrid). Remote work is prioritized for flexibility. Office attendance frequency may vary.

Other notes

Monthly salary: ¥600,000 - ¥1,250,000. Annual salary: ¥7,200,000 - ¥15,000,000. Full-time employee (no fixed term). 3-month trial period. Open to副業 (side jobs) with the aim of future full-time employment.