English summary for screening — check the original posting before applying.
Engage in the implementation and technical support of security products, specifically focusing on the tamper detection product "Tripwire." You will be part of the Security Business Promotion Department, Consulting Division, collaborating closely with consulting, engineering, and R&D teams.
Must-haves
- Experience in security product implementation and technical support.
- Experience in investigating and verifying product behavior, version upgrades, and vendor inquiries.
- Experience in handling customer inquiries and investigating/verifying their content.
- Experience in providing technical support for product implementation and version upgrades.
Nice-to-haves
- Experience proposing appropriate solutions based on customer issues and requirements.
- Experience collaborating with internal and external stakeholders, including customers and product vendors.
- Experience in security consulting, product/service implementation, and operational support.
- Experience in security research and development within an R&D team.
Tech stack