English summary for screening — check the original posting before applying.
As an Internal IT Engineer, you will be responsible for planning new features for the company's BtoB customer-facing website, including the customer portal and corporate site. This role involves gathering requirements, conducting user testing, and managing post-launch operations, with a focus on proactive website improvements and system integration based on customer feedback and logs.
Must-haves
- Experience in planning and developing new content and features for websites.
- Ability to consolidate development requirements and organize them as specifications.
- Experience in user testing and release coordination for developed content and features.
- Experience in managing website operations using a content management system.
- Experience in AI utilization and RPA operation.
Nice-to-haves
- Experience in system integration.
- Experience in AI utilization for development.
- Experience in managing FAQ and AI chatbot operations using dedicated tools.
- Experience in coordinating with the internal Information Systems department for website障害対応 (trouble response).