ContractS株式会社
English summary for screening — check the original posting before applying.
ContractS is seeking a Technical Support professional to join their CX department. This role involves providing second-tier technical support for their Contract Lifecycle Management (CLM) SaaS product, "ContractS CLM," and assisting with API integrations. You will investigate technical issues, collaborate with the development team, and contribute to improving user satisfaction by reflecting customer feedback.
Onsite in Tokyo. Flextime system (Core hours: 11:00 - 16:00).
Annual Salary: 4,000,000 - 6,000,000 JPY. Includes a fixed overtime allowance equivalent to 40 hours per month. Reviews twice a year. 6-month probationary period. Various social insurances, childcare/family care leave, company-sponsored lunch, side job system, commuting allowance, remote work setup allowance, skill improvement support allowance, shuffle lunch subsidy.