ContractS株式会社
English summary for screening — check the original posting before applying.
We are looking for engineers in the CX department at ContractS who directly interact with customers to solve technical challenges. The core of this role involves responding to technical inquiries from customers. However, this is not just about "handling tickets"; it involves technical problem-solving through log investigation, code review, and root cause analysis, and collaborating with the development team as needed to prevent recurrence. You will be on the front lines w...