[Client-Focused] Enterprise CS wanted to solve hospital management issues with products x consulting!English summary from Japanese

Must-haves

• Customer Success experience with BtoB SaaS services
• Experience managing stakeholders by engaging directly with the field for customer support projects
• Experience undertaking projects that involve internal stakeholders across departments
• Experience dedicated to user success
• Experience in driving PDCA cycles to achieve KGI and KPI targets
• Experience in strategy formulation to execution support for BtoB services
• Experience supporting the implementation of SaaS, ERP, or core systems for BtoB