English summary for screening — check the original posting before applying.
Seeking a proactive Network Engineer to handle incident response, root cause analysis, and improvement proposals for network and IT infrastructure. This role goes beyond simple monitoring, involving the full lifecycle from incident detection to resolution and operational enhancement.
Must-haves
- Experience in network/server operations and maintenance
- Experience in initial response and root cause analysis during incidents
- Experience with alert confirmation and response using monitoring tools
- Experience with network device configuration changes/updates
- Experience with customer support via phone/email
- Experience creating incident reports/operation manuals
Nice-to-haves
- Proactive operations and maintenance
- Involvement in on-site and equipment-related tasks
- Desire to broaden technical expertise beyond monitoring
Tech stack
monitoring tools
Work style
Onsite, Tokyo (implied by typical job board context for Japan)