株式会社クロスポイントソリューション
English summary for screening — check the original posting before applying.
As a leader of the operations and maintenance team, you will handle escalations, improve service quality, and manage team members. This role involves infrastructure and security system operations and maintenance (Tier 2 support), managing operational issues, improving service quality, and automating operations.
Remote work possible. Shift-based work including nights, but always with multiple team members. No single-person on-call duty.
Annual Holidays: 125 days. Complete two-day weekend (Saturday, Sunday, holiday based shift system). Average monthly overtime: less than 10 hours. Encouragement of paid leave acquisition.