anjin.techEvery tech job in Japan
12,021 jobs/3,824 companies
HomeJobsCompaniesReports
About anjin.techContactPrivacy PolicyTerms of Service

© 2026 anjin.tech. All rights reserved.

Browse thousands of tech jobs at Japanese startups and companies. Translated for foreign engineers.

Job listings include English summaries for screening. Always verify details on the original job board before applying.

Jobs→テックタッチ株式会社→[Prod] Customer Success Engineer (TSE)

[Prod] Customer Success Engineer (TSE)English summary from Japanese

テックタッチ株式会社

✓ Detailed
Salary
年収:550万円〜950万円 月給:40万円~73.5万円 基本給:287,470円〜 528,330円 ※時間外労働の有無に関わらず、固定残業時間は45時間/月 、月額112,530円〜206,670円を含む。超過分については別途支給。 ※上記給与とは別に、 年2回のボーナス(業績連動) を導入しています。
Location
<オフィス所在地> 〒104-0061 東京都 中央区 銀座 8-17-1 PMO銀座II 5F・8F(総合受付 5F) ■リモートワーク制度 リモートワーク併用(出社目安:40%/月) 希望者は全日出社可 リモートワーク制度は職種により異なります
Job Type
Full-time
Work Style
<勤務時間> 10:00~19:00 ・フレックスタイム制、コアタイム 10:00〜17:00 ・固定残業時間は45時間/月、超過分については別途支給
Apply on HERP

Role summaryEnglish summary from Japanese

English summary for screening — check the original posting before applying.

Tech-Touch is seeking a Customer Success Engineer (TSE) to provide advanced technical support for their Digital Adoption Platform, "Tech-Touch." This role involves collaborating with business and product development teams to ensure stable customer operations and contributing to product improvements based on customer feedback.

Must-haves

  • Basic knowledge of web services (web applications, APIs)
  • Basic knowledge of front-end development (HTML/JavaScript/CSS)
  • Basic knowledge of networks (protocols, topology, VPNs)
  • Basic knowledge of security (authentication, authorization, encryption)
  • Basic understanding of major cloud platforms (AWS, Azure)
  • Basic OS operational and configuration knowledge (Linux/Windows Server)
  • Experience in technical support or implementation consulting for SaaS/software/web systems OR Project management/leadership in IT projects OR Experience in system/solution proposal and implementation support as pre-sales/technical sales
  • Ability to proactively identify and solve issues
  • Intellectual curiosity and willingness to learn new technologies
  • Comfortable gathering information from English manuals

About the Company

テックタッチ株式会社

Categories
SaaSEnterprise SoftwareDeveloper Tools
Headquarters
東京都中央区銀座8-17-1 PMO銀座II 5F・8F(総合受付 5F)
Founded
2018-03
Visit Website
Posted3/4/2025
Sourceherp

Nice-to-haves

  • Practical experience as a CSE or CRE
  • Front-end/back-end development experience

Tech stack

AWSLinuxWindows ServerHTMLJavaScriptCSSBrowser DevToolsDockerWSL2JIRAZendeskLinearGeminiChatGPTClaudeCursorDifySlackNotionZapierGoogle WorkspaceMicrosoft 365

Work style

Hybrid remote work with an estimated 40% office attendance per month. Office location: Tokyo, Japan.

Other notes

Annual salary: ¥5,500,000 - ¥9,500,000. Includes a fixed overtime allowance for 45 hours per month. Biannual performance-based bonus. Probationary period: 3 months.